Your questions answered!
coffee, tea, & drinks
Our coffee is roasted just up the road in fermoy, co. cork by boutique coffee roasters Badger & Dodo. Information about our blends and brews is available on our coffee page.
food
All primary ALLERGENS are present in our kitchens. We are unable to guarantee that food served is 100% free of allergens due to the size of our kitchen. Separate list of allergens available on request.
Coeliac, Vegetarian and vegan options are available on our standard menu. Our sandwiches and lunches are made to order.
customer services
We are always happy to receive feedback from you regarding anything with regards to priorys services, be it our food, coffee, premises, team, etc.
If you have any questions that are not answered on the website, please contact us and we will endeavour to help you as best as we can.
If you have had a bad experience or have a problem with a product or service we're really sorry to hear this. We endeavour to provide the best service with a quality product by a friendly and helpful team. We will endeavour to resolve any problems as quickly as possible for you. Please contact us via the contact details page.
gift vouchers & loyalty schemes
We have Priory Coffee Co. gift vouchers available. Please ask in store if you have any questions or requests.
At present we do not have a loyalty scheme but we are investigating this option. Please keep in touch and we will let our customers know when we are launching a loyalty scheme.
who owns priory?
Priory coffee is owned by our local team based here in Cork! We take pride in our local areas and understand the people and needs in our towns and communities.
access for assistance dogs
Yes we allow assistance dogs inside our shops, both to allow for in-store eating and for take-away.
disabled access
Please check with your local store to get details on the accessibility of the premises and availability of disabled toilets.
smoking & e-cigarettes
It is illegal for employees or customers to smoke in any public enclosed place or place of employment. Tobacco products or e-cigarettes can not be used inside of our premises.
babies & children
We provide many healthy snacks for children, and also have delicious hot chocolate that children love!
Wi-Fi
Wi-Fi is available and the password is displayed in-store.
music
We love our music and play some savage beats! This is a very important aspect of our brand and we invest in the best speakers and music systems.
tap water
Tap water can be requested in-store when ordering your meal.
social media
You can follow Priory Coffee using the following social media details. We would love for you to connect with priory at the addresses below!
Facebook: @priorycoffee
Twitter: @priorycoffeeco
Instagram: @priorycoffeeco
take-away & delivery
Priory offer a take-away service. All of our food is freshly prepared and packaged to order. Our food is sold to be eaten immediately so we would not advise storing it or reheating it as we cannot guarantee the quality.